What is a virtual assistant?
What does a virtual assistant do?
Virtual assistant solutions simulate the experience of a text- or speech-based conversation to connect users with the information they need or to carry out simple, repeatable work processes quickly, while reducing the need for traditional multi-click navigation.
Virtual assistants are time-saving, game-changing tools that empower human assets to work in a more focused, efficient, well-supported manner than ever before. In the enterprise business world, this technology provides opportunities to streamline work processes, as it significantly minimizes navigational time while maximizing the speed with which workers can “cut to the chase” and get the information and access they need to carry out their work.
If you’re still asking yourself “What is a virtual assistant, anyway?” here are some examples of ways the technology can help human workers streamline and automate a variety of important work processes:
- Scheduling and reminders for meetings
- Self-service HR & IT requests
- Data fetching and lookup
- To-do list creation and management
- IT support ticket creation
- Accessing ERPs or work databases from mobile access points
What is the best virtual assistant app?
Bespoke virtual assistants from Sofbang
Sofbang is a leading provider of chatbot-based virtual assistant solutions. We specialize in building bespoke virtual assistants that provide all the functional support of a traditional human assistant alongside the incredible speed and power of artificial intelligence.
Each solution we design is based on hours of consulting and working directly with key assets within each customer organization in order to understand specific needs and recognize opportunities for AI optimization.
We pride ourselves on creating levels of integration and virtual assistant-driven functionality that far surpass the competition. If you’re interested in supporting assets throughout your organization with industry-best virtual assistants, contact Sofbang today!