What is a Software Development and Delivery Process?
If you don’t work in the software, app development, or microservice industry, it can be tough to imagine how a piece of software gets to market. Creating the kind of software and apps the majority of us use on a day-to-day basis takes an incredible variety of professionals and processes, and each step in the process must be carried out as close to perfectly as possible, or the results simply won’t be good enough.
Generally speaking, it’s the responsibility of a development team to create the architecture of the application and build the functionality that the software’s goals require. Once that’s done, there’s vigorous testing (frequently referred to in the industry as “quality assurance” or simply “QA”).
After the quality of the software has been validated, it goes through a delivery process in which it is packaged and published for customer use. At the same time, ownership of the software is generally passed from the development team to the operations team.
What is DevOps?
Ideally, members of the operations team who will be charged with supporting ground-level software users should be as plugged into the development process as possible to reduce their own learning curves and help them build an inside-out understanding of the software that makes them more knowledgeable and better able to support both customers and the long-term health of the app.
Unfortunately, however, development and operations teams have been somewhat insular, with many on both sides assuming it’s a one-way relationship, in which development does their work and passes it along to operations, with the dance continuing with each update.
In recent years, however, that paradigm has significantly shifting, and more and more businesses are shifting toward the development and delivery philosophy known as “DevOps.” The word “DevOps” is literally a combination of “development” and “operations,” symbolizing that, for long-term success, the two teams must truly function as one.
DevOps technologies, software solutions that facilitate that work, are rapidly growing in adoption across enterprise business.
Why DevOps is Used
The DevOps approach values operations as informative to development and development as informative to operations. Developers understand the code and the architecture of the software better than anyone else. Operations professionals understand how the software is actually functioning day-to-day better than anybody else. Those insights must be pooled for success.
Without DevOps, it’s much easier for threads to get dropped and flawed software to hit the market. Those mistakes leave businesses vulnerable to customer satisfaction and brand reputation issues.
With a unified DevOps strategy, developers can get their product to market in faster, better manner that’s built on a wider base of knowledge and a double-deep understanding of what needs to be accomplished. At the same time, operations professionals gain a better-than-ever understanding of the inner working of the technologies they must support to build a satisfying, buzzworthy experience.
What are DevOps Tools Professionals Need for Success?
Getting DevOps right isn’t about purchasing DevOps software, it’s about providing the right toolkit of apps and functionality to foster collaboration, communication, and a repeatable, high-integrity workflow. That means DevOps technologies are toolkits, not individual apps.
In order for development and operations professionals to come together to build a better, more data- and communication-driven understanding of their work, they need a large number of tools, including:
- Project management and goal-tracking tools
- Document sharing and real-time collaboration tools
- Problem or glitch reporting tools
- Testing and validation interfaces
- Communication and meeting scheduling tools
- Workflow management tools, such as checklists