CX Revolutionized with Chatbot AI

Sofbang recently helped a Fortune 100 energy company deploy a customer service chatbot on their website, deflecting 18% of incoming service calls without raising costs or sacrificing customer satisfaction.

Customer Success Stories

Caesars Entertainment: Improving the AP Process by 60%

Solarius Aviation: Elevating the Customer Experience

Fortune 500 Manufacturer Modernizes Mobile Field Service

Sofbang Accelerating Chatbots in the Utility Industry

Digital Transformation to Oracle Fusion Middleware

City of Chicago – Enabling Online Dog Permitting

Illinois Student Assistance Commission Modernizes IT

Office of Chicago City Clerk Modernizes with eCommerce

Major US Airport Leverages Automated Billing System

Walsh Construction Modernizes & Integrates their ERP

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MetraTech's Behavioral Billing