Streamline business processes & improve overall efficiency with

Using conversational AI from Sofbang, utility providers can…

  • Increase productivity in the office, warehouse, and field
  • Improve customer satisfaction
  • Lower customer service costs
  • Strengthen your position in the supply chain
  • Reduce IT firefighting

Chatbots for the Manufacturing Industry

Benefits & Advantages

20%

or more of customer interactions can be managed with AI

30-60%

time savings on report generation, debriefing, etc

100%

elimination of human data transfer errors
A track record of success

Sofbang has worked with a variety of manufacturing customers, including…

Scaled Automation in Action

Chatbots for the Automotive Industry

CRAWL

A Basic Customer Service Chatbot for Automotive

WALK

Scale Internal Operations with Chatbots & AI

RUN

Customer Support Cloud Integration

Why Sofbang?

At Sofbang, we’re an IT integrator who’s deeply interested in getting to know you and your work, helping you create a roadmap to departmental and organizational success, and getting you there through strategic support and tech enablement.

What’s Our Approach to Manufacturing?

We build AI integrations that help manufacturers modernize operations and streamline multi-step work processes as quickly as possible. Our pre-built accelerators from a history of successful industry deployments serve as the core of our steel thread, upon which we layer custom functionality and integration to meet each manufacturer’s specific needs.

Useful Resources

Redefining Mobile Field Service
 

How AI Is Creating New Opportunities For Profit In Manufacturing

Fortune 100 Energy Provider’s CX Revolutionized with Chatbot AI