Streamline business processes & improve overall efficiency with
Using conversational AI from Sofbang, utility providers can…
- Increase productivity in the office, warehouse, and field
- Improve customer satisfaction
- Lower customer service costs
- Strengthen your position in the supply chain
- Reduce IT firefighting
Chatbots for the Manufacturing Industry
Benefits & Advantages
20%
or more of customer interactions can be managed with AI
30-60%
time savings on report generation, debriefing, etc
100%
elimination of human data transfer errors
A track record of success
Sofbang has worked with a variety of manufacturing customers, including…
Scaled Automation in Action
Chatbots for the Automotive Industry
CRAWL
A Basic Customer Service Chatbot for Automotive
- Answer vehicle owner FAQs
- Process & manage part orders
- Order & account management for distributors
WALK
Scale Internal Operations with Chatbots & AI
- Automate data look-up with ERP/CRM integration
- Build total warehouse & order visibility
- Create new day-to-day efficiencies with digital assistants
RUN
Customer Support Cloud Integration
- Deflect incoming calls from the call center
- Eliminate hold times & serve customers faster
- Seamlessly hand off between bot & human agent
Why Sofbang?
At Sofbang, we’re an IT integrator who’s deeply interested in getting to know you and your work, helping you create a roadmap to departmental and organizational success, and getting you there through strategic support and tech enablement.
What’s Our Approach to Manufacturing?
We build AI integrations that help manufacturers modernize operations and streamline multi-step work processes as quickly as possible. Our pre-built accelerators from a history of successful industry deployments serve as the core of our steel thread, upon which we layer custom functionality and integration to meet each manufacturer’s specific needs.
