Cutting-Edge Technologies & IT Solutions for the Energy Industry and Utility Companies

Review our free Chatbot for Utility case study!

Delivering ERP extensions, chatbot customer service, mobile workforce management, custom portals and other solutions for utilities

Sofbang’s knowledge of cutting-edge IT trends and emerging business-accelerating technologies, helps energy providers and utilities face their challenges of growing customer volume, changing regulatory requirements, meeting environmental objectives and ever increasing customer service expectations, all while operating with a focus on being cost efficient and generating stakeholder and shareholder value.

Sofbang delivers proven software applications, deployment-ready chatbot solutions and insightful IT and technology consultation that helps optimize your technology investment in ways that improve lives for customers, employees, stakeholders and shareholders alike.

Our solutions integrate industry-specific customer care and billing, network management, contract management, work and asset management, and mobile workforce management.

Solution Features

  • Chatbot Enabled Customer Service
  • Oracle Enterprise Integration and Cloud Infrastructure Automation
  • Salesforce Integration & Extensions
  • Complex Billing Automation
  • Integrated Mobile Process Extensions
  • Grants/Funds Management, Project/Portfolio (PPM) & Work Order Management Alignment
  • Workforce, Procurement, Contract & Funds Management
  • Mobile Work Order, Service Request & 311 Mobile Management
  • Mobile Inspections, Inventory and Barcode Automation
  • Paperless Office, including AP and Procure to Pay Automation
  • Oracle E-Business Suite, PeopleSoft, Primavera P6, JD Edwards & Oracle SaaS Extensions
  • Back and Front Office Integration
  • Employee Onboarding Extensions

Benefits

  • Enable satisfying self-service customer support
  • Enhance productivity with mobile workforce automation
  • Improve visibility and accountability with project & productivity tracking
  • Break down interdepartmental silos
  • Reduce maintenance costs of over-customized COTS-based apps
  • Increased efficiencies & reduced response time

Overview

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Sofbang’s Licensing and Permitting Solution Accelerator

Introducing Sofbang’s licensing and permitting solution accelerator, an easy way for state and local municipalities to streamline their entire licensing and permitting application process for both staff and constituents. Leveraging the power of the Oracle Cloud Platform, Sofbang’s licensing and permitting solution accelerator allows budget-minded municipalities to do more with less cost all while improving constituent satisfaction.

Sofbang’s licensing and permitting solution accelerator, integrate seamlessly into your current ERP and CRM to provide a solution that is transparent and easy to use, giving municipal employees full control over the entire licensing and permitting process in one central location. Staff have the ability to track and manage permit applications, add new license types, configure permit details, and even set rates and renewal dates with one easy-to-use application.

With a straightforward web and mobile interface, citizens can renew or purchase new licenses, track orders, and get answers to frequently asked questions anytime, anywhere, freeing up staff, improving efficiency and reducing errors, saving you time and money. Available in the Oracle Cloud Marketplace, see how Sofbang’s licensing and permitting solution accelerator empowers your staff and constituents. Contact Sofbang to get started today.