Why Chatbots are the Future of Customer Service for Utilities
Chatbots powered by artificial intelligence and machine learning can help utilities improve their bottom line by elevating the customer experience and...
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Oracle Highlights Innovative Chatbot Functionality from Sofbang
Sofbang has been a proud Oracle partner since 2008. Over the last 12 years, we’ve done some of our best and...
What are AI Chatbots and How Do They Work?
What are AI Chatbots? Artificial intelligence chatbots are text- or voice-based interfaces that provide support and connect human users with the...
How Blockchain Can Revolutionize Supply Chain Logistics
What is the Supply Chain? “Supply chain” is a broad term that refers to every manufacturing, shipping, or warehouse process a...
IT Leadership Challenge #3: Misalignment with Business
This blog is the third entry in Sofbang’s on-going blog series, The IT Leader’s Pain Management Guide. In each post, we’re...
Why Businesses Need Mobile Workforce Apps
Our way of life simply wouldn’t be possible without an incredible variety of on-the-go mobile professionals. The mobile workforce is responsible...
Sofbang Announces Salesforce Partnership
Sofbang leaps into the Salesforce ecosystem with numerous wins, solution accelerators, and a fresh approach to Sales and Service Cloud Sofbang,...
Sofbang Joins Pledge 1% Philanthropy Partnership
Chicago, IL, October 10, 2019 — Sofbang, a leading provider of technology solutions for asset-intensive industries, announced today that it has...
IT Leadership Challenge #2: Firefighting
This blog is the second entry in Sofbang’s on-going blog series, The IT Leader’s Pain Management Guide. Each week, we’re exploring...
